Homepage
0
Your Bag is Empty

ADIDAS APP FAQ

What is the adidas app?
The adidas app is your dedicated shopping hub for the latest sport and streetwear styles - all at the ease from your mobile device.
Why shop on the adidas app?

Shopping on the adidas app gives you a faster, more personalised experience:
- Access app‑exclusive products and early access to key drops.
- Automatically become an adiClub member, unlocking free shipping, free returns and member‑exclusive rewards.
- Enjoy app‑only offers and push notifications so you never miss a launch.
- Checkout quickly with Apple Pay.
- Receive personalised product recommendations and build a wishlist for later.

How do I download the adidas app?
Simply scan the QR code on this page, or visit the Google Play Store or Apple App Store, search “adidas” and tap Download to install it on your device.
Can I return an item purchased on the adidas app?
Yes. You can return items purchased on the adidas app within 30 days, provided they are unused, in original condition, and with tags attached. To start a return, open the adidas app → Profile → Order History → select your order → tap Return.
Are there any exclusive offers on the adidas app?

Yes. Keep your push notifications switched on to be the first to access app‑only offers. Shop current app-only offers here.

Do I get personalised recommendations on the adidas app?
Yes. Your adidas app experience becomes more personalised the more you use it. You'll receive product suggestions tailored to your preferences.
Will I get alerts for new drops?
Yes. Turn on push notifications to receive instant alerts for new releases and exclusive collections.
Does the adidas app offer exclusive events or experiences?
Yes. If you're shopping on the adidas app you'll automatically be an adiClub member. You’ll have access to exclusive raffles, product experiences and special member events directly through the adidas app.
Can I track my orders in the adidas app?
Yes. You can track your orders via the Order History section.
Does the adidas app support fast checkout options?
Yes. The adidas app supports fast and secure checkout options like Apple Pay.
Can I save items to a wishlist on the adidas app?
Yes. You can save your favourite products by adding them to your Wishlist, making it easy to revisit and purchase later.
Do I get adiclub points for shopping on the adidas app?
Yes. Every purchase through the adidas app earns you adiClub points that unlock exclusive rewards, products and experiences.